Shipping policy

Fast shipping and easy returns

Receiving a Roderì piece should be simple, quick and worry-free.

Dispatch times
Orders are shipped with SDA or FedEx on the first working day after we receive your payment.

Credit card and PayPal payments: immediate
Bank transfer: within about 2 working days, if made at the same time as the order

Delivery times

Standard shipping: 3–5 working days
Express shipping (Italy only): 1–2 working days

Once your parcel has been handed to the courier, you'll receive an email with a tracking link so you can follow your delivery in real time.

From the moment the courier collects the parcel, any changes to the delivery (address, times, release of the parcel) are no longer handled by us but by the courier.
For any changes or requests, please contact the courier directly using the tracking number you received.

If you have any questions, we're still here to help.

Shipping costs

Germany, Austria and the rest of the EU: standard shipping €12, free on orders of €250 or more
Italy: standard shipping €6, free on orders of €50 or more
Express shipping: Italy only, for an additional charge

Returns
If a piece isn't quite what you wanted, you can request a return: we take care of it ourselves to make everything quick and easy.

EU (excluding Italy): €15 contribution
Italy: €10 contribution