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FAQ
We offer a wide range of sizes, from Italian size 38 to 52, to ensure a perfect fit for every woman.
We ship with TNT and SDA, which also allow us to offer fast express delivery.
Shipping is free on orders over €150. You can also track your order at any time on our website if you have an account, or with the tracking link in your order confirmation email.
We accept a range of payment methods, including credit card, PayPal, interest-free payment in 3 instalments, bank transfer and cash on delivery.
We're here to help by phone or WhatsApp on +39 351 3167698 at any time (we'll reply as soon as we can), or on our landline +39 02 83439320 from Monday to Friday, 10:00 to 18:30.
Alternatively, email us at info@roderi.it or servizioclienti@roderi.it
Our sizes are 0 (IT 38/40), 1 (IT 42/44), 2 (IT 46/48) and 3 (IT 50/52).
Have a look at our size guide and, if you'd like some advice, get in touch – we'll be happy to help.
Every category in our shop also has a filter to help you find pieces in your size.
If an item isn't the right size or doesn't live up to your expectations, you can easily return it within 14 days of receiving your order, provided it has never been worn and is exactly as you received it, with its tag, hanger and any packaging. Email servizioclienti@roderi.it, following the instructions you'll find in your parcel. We'll exchange the size, give you a voucher or refund the price of the item, whichever you prefer.
For the full terms, see our Shipping & Returns section.
All our clothes are Made in Italy, with high-quality fabrics and artisan craftsmanship. They are produced in small batches.
Yes, from time to time we offer promotions and discounts to our customers. Sign up to our newsletter to find out about them! First-time visitors to our website can also get a 10% discount code on their first purchase.
Yes, all new customers who sign up to our newsletter get 10% off their first purchase.
We're here for women, and we want our clothes to adapt to them, not the other way round. We offer comfortable, versatile pieces made with high-performance fabrics that adapt to different body shapes.
Once you've placed your order, we'll send you a confirmation email with your tracking number. You can use this tracking number on the courier's website to follow your delivery.
You can change or cancel your order within 2 hours, but only if you chose cash on delivery or bank transfer as your payment method. In any case, please contact us straight away with any request to change your order.
Yes, we regularly offer special promotions and exclusive discounts to our regular customers. And if you sign up to our newsletter, you'll be the first to hear about our offers and new arrivals.
Absolutely! If for any reason you're not happy with your purchase, you have 14 days from the day you receive it to return it or exchange it for another size. Returns are free for exchanges or if you choose a voucher through our website's wallet system; if you ask for a refund, the cost of return shipping is at your expense.
Yes, we offer phone support on the number shown on our website from 10:00 to 18:30, Monday to Friday. You can also contact us on WhatsApp with any questions or whenever you need help.
Yes, we offer an online personal shopping service. Saretta and I are here to help you choose the pieces that suit you best.
Yes, all our clothes are made entirely in Italy, with high-quality fabrics and particular attention to detail.
All our clothes are made with high-quality fabrics and particular attention to detail. What's more, if you're not satisfied with the quality of a product, you can return it free of charge within 14 days of delivery. You can also read our customers' reviews on Trustpilot.